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Ashdown.co.uk, who own the Craft-Club site, appreciates that you care how information about you is used and we take every care with your personal information. This notice describes the privacy policy of Ashdown.co.uk. By visiting  you are accepting and consenting to the practices described in this Privacy Notice.
Controllers of Personal Information
Any personal information provided to or to be gathered by Ashdown.co.uk is controlled primarily by Ashdown.co.uk, of Ancient Lights, 19 River Road, Arundel, West Sussex BN18 9EY.

What Personal Information About Customers Does Ashdown.co.uk Gather?
The information we learn from customers helps us personalise and continually improve your shopping experience at Ashdown.co.uk. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, and display content such as customer reviews. We also use this information to improve our store, prevent or detect fraud or abuses of our website.
Here are the types of information we gather.

  • Information You Give Us: we receive and store any information you enter on our website or give us in any other way. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our stores, and communicating with you.
  • Automatic Information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" to store certain types of information when your Web browser accesses Craft-Club.com

    What About Cookies?
  • Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to enable personalised greetings and storage of items in your Shopping Basket between visits.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of Craft-Club’s essential features, we recommend that you leave them turned on.
Does Ashdown.co.uk share the Information it receives?

  • Absolutely not. We do not pass on any information about our customers to any third parties. We do not sell any information to other companies, nor do we use third party service providers.
  • Business Transfers: As we continue to develop our business, we might sell or buy sites or subsidiaries. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice. Also, in the unlikely event that Ashdown.co.uk or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
  • Protection of Ashdown.co.uk and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of Ashdown.co.uk, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.

    How Secure Is Information About Me?
  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

What About Third-Party Advertisers and Links to Other Websites?
Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice.

If you have any concern about privacy at Ashdown.co.uk, please email us at support@ashdown.co.uk and we will try to resolve the issue for you.